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Putting Customers First

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Research shows that soft skills are often better predictors of success in the workplace than technical skills. Putting Customers First is one title in the 10-book series Soft Skills at Work. This book explores having flexibility on the job through two contrasting photostories featuring Jojo and Salma, who work at a grocery store. Jojo is frustrated having to deal with shoppers’ requests while she stocks shelves; Salma views the shoppers’ requests as part of her job.

Additional Details:

Author: Linda Kita-Bradley

Fry Reading Level(s): 1

Lexile Reading Level: 340L

Number Of Pages: 48

ISBN: 978-1-77153-224-2

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Chapter Sample: Chapter Sample


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